Evisa Portal Temporary Measures

Please note, Evisa is temporarily unavailable for existing Evisa accounts when using an existing password. If you have visa applications to register, reset your password or you can create a new Evisa account and do so.

Feedback & Complaints

If you’re not happy with the service you’ve received from us, or you think we’ve failed to follow our own processes, we’d like to hear about it.


We have a dedicated process to deal with your concerns, which we call the Complaint and Feedback Process. 


We also accept compliments and review suggestions on how we can improve our service and/or processes. When providing feedback, please provide as many specific details as possible so we can forward your comments to the correct place.

Feedback & Complaint Form